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SELLING TERMS & CONDITIONSBY PURCHASING FROM US YOU ARE AGREEING TO THE FOLLOWING TERMS RETURNS POLICY In the event that your item is faulty or damaged you are required to notify us by email within 48hrs of receipt. The item must be returned in its original packaging at the cost of the buyer. If you have simply changed your mind and no longer require the item please return un-opened at your own cost and we will refund in full minus all carriage charges within 7 days of receipt. In the event that there are parts missing, please notify us within 48hrs of receipt and we will rectify the matter. DELIVERY ADVICE Please be advised that if the goods are signed for before inspection and subsequently are found to be damaged, we will be unable to claim from the carrier and therefore cannot accept responsibility. The carrier will attempt delivery and may leave your parcel with a neighbour or in a secure place if you are out. If this is not possible you will be left a card to re-arrange delivery. If you require any aftersales information you must email and we will endeavour to reply within 24hrs. We regret that we are unable to provide tracking information by telephone. COLLECTIONS We are always open Saturday morning and often on Sunday morning. Please telephone first to confirm and check availability of goods. We welcome orders to be collected from our depot. Payments made by credit/debit card at our depot will be subject to a surcharge. We can offer an express service for urgent orders of most items at additional cost. CARRIAGE SURCHARGES Please note that carriage surcharges will apply to the following postcodes and areas. PO, BT, IM, JE, GY, AB 37-38, 41-45, 51-56 FK 19-21 IV1-20, 21-63 KW 1-17 PA 21, 23-29, 36-39, 20, 30-35, 41-78 PH 15-27, 49, 50, 30-41, 42-45 ZE1, ZE2, ZE3 Please ask for the carriage charge to your area before purchasing. We will need to request underpaid carriage before the goods can be dispatched and you should allow an additional few days for delivery. WIRE NETTING/WELD MESH We are advised by the factories that manufacture our wire that the specification can vary from + or - 5% per roll. Please allow for this when ordering.
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